ServiceNow CEO Bill McDermott said it is using AI to boost productivity and expects to hold overall headcount flat even as the company integrates acquisitions. The enterprise software maker reporter ...

Armis acquisition expected to impact margins in 2026 Shares down about 12% in extended trading First-quarter revenue and adjusted EPS beat estimates Company boosts annual subscription revenue forecast ...

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ServiceNow (NOW) stock dropped 8% as the company’s workflow automation faces direct AI agent displacement threat. ServiceNow’s Anthropic partnership and AI product updates haven’t stemmed selling ...

Software companies were supposed to benefit from the AI revolution, incorporating models into their platforms and applications and building value on that foundation. That thesis was shaken in November ...

Anthropic launched a tool that can operate a computer remotely from smartphone commands. While ServiceNow's results have been solid, there is some evidence that AI programs are taking share from ...

During last week's software forest fire, there was simply nowhere to hide. That's true even for arguably the best software companies, which supposedly boast some of the strongest moats among peers, ...

ServiceNow is handling 90% of its own employee IT requests autonomously, resolving cases 99% faster than human agents. On Thursday it announced the product technology it wants to use to do the same ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Dany Lepage discusses the architectural ...

Fears of AI displacing software companies resulted in share price drops for ServiceNow and Salesforce. Salesforce saw 9% year-over-year revenue growth in the third quarter and raised its 2025 ...

ServiceNow is a buy because its unified architecture makes it the "operating system" for enterprise AI, allowing it to capture productivity gains even as traditional software seat counts shrink. I ...

ServiceNow can’t catch a break. The software company’s earnings report beat expectations but investors are shunning the sector and still look wary of its acquisition strategy, sending shares lower on ...