Process mapping is a vital technique for visualizing and understanding business processes. It allows you to outline each step involved in a workflow, effectively transforming the invisible into the ...

John Dyer describes process mapping as one of the most powerful tools for process improvement when it tells the truth. Unfortunately, it too often doesn’t tell the truth, say Dyer and Dr. Mohamed ...

As we have previously covered on this blog, the primary purpose of Lean Six Sigma (LSS) methodology is to eliminate waste and reduce variation in manufacturing, service and design processes, thus ...